I'm trying to troubleshoot a specific bug using the Paid Membership Pro plugin. When entering a discount code, I get an error window alert that says "Error applying discount code [1]"
This only started happening when I migrated the website to this theme so it's not isolated to the specific plugin. Any ideas or other customers that have had this experience?
To recreate this, you can use the promo code "jsltest" and enter it under the Price line on the checkout page.
Based on the error you provided, you will need to reach out to the plugin author for an efficient solution. Unfortunately, I cannot assist you with this matter as our team is not the developer of this particular plugin.
Hi there,
I'm trying to troubleshoot a specific bug using the Paid Membership Pro plugin. When entering a discount code, I get an error window alert that says "Error applying discount code [1]"
This only started happening when I migrated the website to this theme so it's not isolated to the specific plugin. Any ideas or other customers that have had this experience?
To recreate this, you can use the promo code "jsltest" and enter it under the Price line on the checkout page.
Forgot to attach a screenshot, please see the attachment here.
Thanks again!
Attached files: Capture.PNG
Hi,
Based on the error you provided, you will need to reach out to the plugin author for an efficient solution. Unfortunately, I cannot assist you with this matter as our team is not the developer of this particular plugin.Regards,
PenciDesign.
Gotcha okay i've reached out to them as well. Appreciate it your response. Thanks!