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  Public Ticket #3409081
Wrong themes in my pencil account
Closed

Comments

  • kriegundliebe started the conversation
    July 7, 2023 at 1:18pm

    Hi, 

    I already wrote an email to you, but did not get ANY reaction. 

    My Penci Account shows the wrong Themes. I don't own the PenNews or Vancouver Theme. 

    Please check my account and update it to the themes I own: 

    • Soledad
    • Avada 
    • Salient

    Thank you. 

    Attached files:  Bildschirm­foto 2023-07-07 um 15.14.15.png

  •  2,699
    PenciDesign replied
    July 7, 2023 at 1:24pm

    Hi,

    It won't display incorrect themes.
    We are the authors of three themes: Soledad, PenNews, and Vancouver.
    When someone purchases a theme from our collection, they should choose the specific theme they require support for.
    Therefore, there is no need to worry about this.


    Best Regards,

    PenciDesign