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  Public Ticket #3411727
Issue with Infinity Scrolling Load
Closed

Comments

  • soumitroroy started the conversation

    I Try to enable  Infinity Scrolling Load from customization option on below website. but somehow it's not working for me works only in iPhone can you please check what is the issue ?

    https://pulsestreamdaily.com/

    Attached files:  img_20230711.png
      img_20230711(1).png

  •  2,485
    PenciDesign replied

    Hi,

    Have you cleared all the site caches and browser caches? I've checked your site, and the infinity scrolling load features working correctly without any issues: https://streamable.com/w74t5v

    Regards,
    PenciDesign.


  • soumitroroy replied

    Hi 

    I have attached screenshot in previous reply that in desktop version it's not working.

    Attaching Video for desktop version.

    https://www.loom.com/share/70c524df109f49d3a37d5350bb302121?sid=fa846b20-7174-4c36-b359-ab6fd895efde

    I cross check with your video and in iOS only it's working but for Android device it's also not working so can you please check and let me know.

    Thank you

  •  2,485
    PenciDesign replied

    Hi,

    Please go to Appearance → Customize → Single Posts → Infinity Scrolling Load Posts → Load Posts Type: select "Next Posts".

    Clear all the browser caches, site caches and check again.

    Regards,
    PenciDesign.


  • soumitroroy replied

    Hi 

    I got it what is the issue.

    As per your last message
    Please go to Appearance → Customize → Single Posts → Infinity Scrolling Load Posts → Load Posts Type: select "Next Posts".

    This is already selected. you can see that in my first screenshot.

    Now issue is

    When we are latest post it's shows nothing when we reach to end of that post.

    After That when we are on second last latest post i can see only one post in infinity scroll.

    So you might need to update that function and put the message that you are on latest post or something that we can change so user can navigate to other posts.

    Hope you understand if no let me know i will explain via Loom.

    Thank you


  •  2,485
    PenciDesign replied

    Hi,

    If you want the latest posts also working, please select "Previous Posts" instead of the "Next Post" option.

    Regards,
    PenciDesign.


  • soumitroroy replied

    Thank you for your support