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  Public Ticket #3412891
License
Closed

Comments

  • Daoie started the conversation
    July 13, 2023 at 7:34am

    Hi the current purchase code is attached to a website that no longer exists. I was not able to remove it before the laps of my hosting.


    I am creating a new website but no longer able to use the same license.

    how do I transfer this to the new website?


    new website is Avelise.com

  •  2,541
    PenciDesign replied
    July 13, 2023 at 7:36am

    Hi,

    I've revoked this license, please register it on the new domain.

    In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer this code to another domain.

    Regards,
    PenciDesign.

  • anonnow replied
    July 15, 2023 at 7:06pm

    I need help with this issue as well.

    Old website: https://www.sysadmindocumentation.com

    New website: https://palmtreeit.org/

  •  2,541
    PenciDesign replied
    July 16, 2023 at 2:29am

    Hi @anonnow,

    Please create a new ticket with your license code.

    Regards,
    PenciDesign.