I have two questions: 1- I want to update the existing home page when I import the demo. 2- I can't find your theme template block in elementor (as in the attached file) 3- I find an error when edit or create new page and edit in elementor (we need to disable safe mode in elementor as in the attached file)
I don't want to change all sites, front and admin page. I just want to change date on a post to my local language.
If I do the following option, it will change all for front pages and admin pages. dashboard → Settings → General → Date Format: change the date format at this option.
When I post videos (links from youtube) in video category, it doesn't show any video icons in video category section; whereas, other categories, it shows video icons. Please check as in the attached file.
I have a question related to my logo on my website, https://www.pkaslatv.com/, I have found it is clear one on desktop and blur on mobile with the same logo version. The logo is made in SVG format.
hello supporter,
I have two questions:1- I want to update the existing home page when I import the demo.
2- I can't find your theme template block in elementor (as in the attached file)
3- I find an error when edit or create new page and edit in elementor (we need to disable safe mode in elementor as in the attached file)
Attached files: preview-could-not-be-loaded.jpg
Screenshot 2023-07-15 at 7.55.47 AM.png
Just-another-Elementor-hosted-website.png
Hi,
1. Please go to dashboard → Elenentor → Settings → Features: disable the following features:
- Global Style Guide
- Nested Elements
- Flexbox Container
- Grid Container
Save changes and check again.
2. About the Soledad Cloud Template, please follow the document at this link: https://soledad.pencidesign.net/soledad-document/#soledad_cloud_home
Regards,
PenciDesign.
hello support,
Thanks for your previous answering. I have a question with placeholder text in search box, how can I change it into our local language?
Pls find the attached file.
Thanks,
PkaSla
Attached files: Screenshot 2023-07-17 at 2.49.54 PM.png
Hi,
Please go to Appearance → Customize → Quick Text Translations: you can search and replace all the theme text in this section.
Regards,
PenciDesign.
hi supporter,
how can I disable comment for a post as in the attached file?
best,
PkaSla
Attached files: Screenshot 2023-07-17 at 3.27.12 PM.png
Hi,
Please go to Appearance → Customize → Single Posts → Comment Forms: turn on the "Hide Comments & Comment Form" option.
Regards,
PenciDesign.
hi supporter,
I want to change the search result text as in the attached file, how can I change it?
Thanks,
PkaSla
Attached files: Screenshot 2023-07-17 at 3.53.24 PM.png
Hi,
Please go to Appearance → Customize → Quick Text Translations: you can search/replace all the theme text on this section.
Regards,
PenciDesign.
hello pencil design,
I have a question on how to change date formate to my local formate in here, how do we change it as in the attached file?
Thank,
PkaSlaTv
Attached files: Screenshot 2023-07-30 at 10.10.30 AM.png
Hi,
Please go to dashboard → Settings → General → Date Format: change the date format at this option.
Regards,
PenciDesign.
dear pencil design,
I don't want to change all sites, front and admin page. I just want to change date on a post to my local language.
If I do the following option, it will change all for front pages and admin pages.
dashboard → Settings → General → Date Format: change the date format at this option.
Best,
PkaSla
hi pencil design,
as the issue in the attached file, can I shorten the excerpt text to be few lines?
best,
pkasla
Attached files: Screenshot 2023-07-30 at 11.38.07 AM.png
Hi,
1. You can't change the data/time option for the specific page only,
2. You can change the excerpt length by going to Appearance → Customize → Posts Layouts → Other Layout → Custom Excerpt Length.
Regards,
PenciDesign.
hi pencil design,
thanks for prompt reply.
however, i found some issues with website performance (mobile and desktop) as in the attached files.
do you have any advice?
best,
pkasla
Attached files: Screenshot 2023-07-30 at 2.31.33 PM.png
Screenshot 2023-07-30 at 2.31.26 PM.png
Hi,
About the pagespeed optimization, please follow the document at this link: https://soledad.pencidesign.net/soledad-document/#speed-optimization
Regards,
PenciDesign.
hi pencil design,
these options, will we do for what?
best,
pkasla
Attached files: Screenshot 2023-07-30 at 11.18.41 AM.png
Hi,
These options will disable the image size that WordPress will auto-regenerate when you uploaded the new image to your site.
Regards,
PenciDesign.
hello pencil design,
I want to change my banner at the left side as in the attached file when I click on of my menu (category). Can you show me how to do that, please?
best,
pkasla
Attached files: Screenshot 2023-07-31 at 10.24.07 AM.png
Hi,
Please also send me your site URL.
Regards,
PenciDesign.
here is my site URL: https://uecqaafr.elementor.cloud/
thanks,
pkasla
Hi,
You can change the banner URL/image by going to Appearance → Widgets: expand the Main Sidebar area then edit it on this panel.
Regards,
PenciDesign.
When I post videos (links from youtube) in video category, it doesn't show any video icons in video category section; whereas, other categories, it shows video icons. Please check as in the attached file.
https://uecqaafr.elementor.cloud/
Attached files: Screenshot 2023-07-31 at 10.59.46 AM.png
hello pencil design,
You can change the banner URL/image by going to Appearance → Widgets: expand the Main Sidebar area then edit it on this panel.
Which widgets should I use or how should I do it to display banner images based on pages (category pages)?
Thanks,
pkasla
Attached files: Screenshot 2023-07-31 at 11.31.53 AM.png
Hi,
You can use "HTML" or the ".Soledad List Banner" to add the banner ads to your site.
Regards,
PenciDesign.
hi pencil design,
as in the attached file, I want to remove grey background color, previously, it was a header sign up form position.
thanks,
pkasla
Attached files: Screenshot 2023-07-31 at 3.00.55 PM 1.png
Hi,
Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.penci-header-signup-form {background: transparent;
}
Regards,
PenciDesign.
hi pencil design,
as in the attached file, how can I adjust the size if the video icon, pls?
thanks,
pkasla
Attached files: Screenshot 2023-07-31 at 4.20.32 PM.png
Hi,
Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.overlay-icon-format { width: 36px; height: 36px; line-height: 32px; font-size: 14px; }Modify the size properties on the CSS code above.
Regards,
PenciDesign.
hi penci design
I have an issues with social media icons, i don't know what happen after I pointed my domain to a hosting as in the attached file.
https://pkaslatv.com/
best,
pkasla
Attached files: Screenshot 2023-07-31 at 8.06.16 PM.png
Screenshot 2023-07-31 at 8.06.09 PM.png
Hi,
I've checked your site, all the social icons show correctly:
Please clear all the browser caches and check again.
Regards,
PenciDesign.
hi penci design,
I have an issue when share a post from website to my Facebook, it shows only my logo. It should show images based on post on my Facebook.
Please kindly find the attached fie.
Thank,
PkaSla
Attached files: Screenshot 2023-08-01 at 1.55.34 PM.png
Hi,
About this case, please read the document detail at this link: https://soledad.pencidesign.net/soledad-document/#social_sharing
Regards,
PenciDesign.
hi penci design,
I have a question related to my logo on my website, https://www.pkaslatv.com/, I have found it is clear one on desktop and blur on mobile with the same logo version. The logo is made in SVG format.
I'm looking forward to hearing from you.
thanks,
pkasla
Attached files: Screenshot 2023-08-07 at 2.15.47 PM.png
photo_2023-08-07 14.19.44.jpeg
photo_2023-08-07 14.20.25.jpeg
the logo is made in SVG format.
thanks
Hi,
I've checked your site on my phone, and the logo showing correctly, here is a screenshot: https://imgur.com/a/s6SyxQz
Regards,
PenciDesign.
hi penci design,
I have found my latest slide embedded with blank image as in the attached file.
best,
pkasla
Attached files: Screenshot 2023-08-11 at 2.09.02 PM.png
Hi,
Please modify the number of posts you want to show to fit this area by going to Appearance → Customize → Featured Slider → General → Amount of Slides.
Regards,
PenciDesign.