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  Public Ticket #3416922
Elementor not working
Closed

Comments

  • David Gould started the conversation

    When I purchased the soledad theme, the one requirement I had  and checked on was compatibility with Elementor, so I could use elementor to edit my pages.  

    Elementor does not work.  I get an error message.  I have tried all the Elementor remedies including deactivating every plugin and turning them on, one by one.  

    Nothing.  Elementor seems not to work at all with the Soledad theme!


    Please kindly explain how to fix this, or refund my purchase order.


    Thanks

  • David Gould replied
    1. Ok, so I purchased the theme from Envato theme forest. 
    2. I downloaded and installed the Envato update plugin
    3. I updated the Soledad demo installer plugin
    4. deactivated every 'beta' Elementor plugin except their flexbox container plugin, and this worked. I can now edit using elementor.

    Then I reactivated the following 'beta elementor features one by one 

    1. Grid container.  This worked.  I was still able to edit pages
    2. Editor Top Bar. This worked.  I was still able to edit pages
    3. Nested Elements.  This worked.  I was still able to edit pages
    4. Global Style Guide. THIS DID NOT WORK.  THIS PLUGIN CRASHED THE EDITOR
    5. Menu. This worked.  I was still able to edit pages

  •  2,541
    PenciDesign replied

    Hi,

    Yes. Some Elementor beta features don't work with the current Soledad, you need to disable the "Global Style Guide".

    We'll update this ticket when this feature is compatible with the Soledad theme.

    Regards,
    PenciDesign.