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  Public Ticket #3420942
Penci Review plugin
Closed

Comments

  • Solor started the conversation

    Hi, 

    I have installed the penci review plugin, and I'm using elementor. When i'm in a post article I can't see where is the option to add a box of reviews o this plugin how to add to a post.

    I search a lot but i only found the customize options, but no how to insert in the body of the post

    How I can do that?


    Thanks

  •  2,610
    PenciDesign replied

    Hi,

    The Penci Review content box only showing on the post editor screen, please exit the Elementor mode and then edit it like the screenshot below:

    QtLcm2u.png

    Regards,
    PenciDesign.


  • Solor replied

    Thanks I resolved the question

  •  9
    littlepellizza replied

    what's news in penci review 3.1 ?

  •  9
    littlepellizza replied

    i see a big bug in update


    all vote boxes  of my review was deleted! ( see the pix )

    this is a weird weird thing

    help!

    Attached files:  dds.JPG

  •  2,610
    PenciDesign replied

    Hi,

    For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.

    Regards,
    PenciDesign.


  •  9
    littlepellizza replied

    i discovered that txt is not dissappeared in the box but just invisile

    If mark with mouse and clik right button i see that i can search with google


    please fix this plug in!

    Attached files:  savepoenci.JPG

  •  9
    littlepellizza replied

    dear penci its possible to have older version so i can overwrite by ftp?

  •   PenciDesign replied privately
  •  9
    littlepellizza replied

    dear

    i see 

    PenciDesign replied privately


    but not see the reply

  •  2,610
    PenciDesign replied

    Hi,

    Please clear your browser's cache and check again. The message is displaying correctly on my end.

    Regards,
    PenciDesign.


  •  9
    littlepellizza replied

    I clear browser cache, i clear site cache but not works

    user of my site display wrong

    Just a case my last review HOT TENTACLES SHOOTER - RECENSIONE - Playretro.it , problems :

    1 - i put descrizion on the box : if i save this are not visible because are white ( like in the pix i send in post https://pencidesign.ticksy.com/ticket/3420942/#

    2- if i put the vote and save its dissappear like was deleted

    3- there is problem space ont he box , its start with "      " space

    4- google search console give error now on review

    i'll ask u if can downgrade to 3.0 'till u fix all

    Attached files:  problem3.JPG
      problem2.JPG
      problem1.JPG

  •  2,610
    PenciDesign replied

    Hi,

    For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.

    Regards,
    PenciDesign.