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  Public Ticket #3420969
penci AI plugin issue
Closed

Comments

  • kanishkaceo started the conversation
    July 23, 2023 at 10:00am

    hi i have an issue with penci AI plugin while i am activate this plugin then in we bsite in get critical error message

    There has been a critical error on this website.

    this message 

    and when i deactivate plugin then website will work file 

    Attached files:  error_log.txt

  •  2,541
    PenciDesign replied
    July 23, 2023 at 10:26am

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  •   kanishkaceo replied privately
  •  2,541
    PenciDesign replied
    July 23, 2023 at 5:05pm

    Hi,

    This issue is related to compatibility between the PHP composer and your server's PHP version.

    Please downgrade the PHP version to 8.0.x and check again.

    Regards,
    PenciDesign.