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  Public Ticket #3426721
Updating Elementor broke my site
Closed

Comments

  •  1
    brendahanson92 started the conversation

    I updated the plugin and now I can't edit with elementor unless I use safe mode. I've used their information and tried some things, like deactivating all plugins besides elementor and that made no difference.

    I can't do anything now. I assume I need to go through them but figured I'd ask here first :(

  •  2,610
    PenciDesign replied

    Hi,

    Please go to dashboard → Elenentor → Settings → Features: disable the following features:

    - Global Style Guide

    - Nested Elements

    - Flexbox Container

    - Grid Container

    Save changes and check again.

    Regards,
    PenciDesign.

  •  1
    brendahanson92 replied

    Yup, it's the theme. I activated the 2023 wordpress basic theme and i can edit with elementor. Can't do anything with the Soledad theme now

  •  1
    brendahanson92 replied

    Okay that worked. Is that going to have any huge impact on anything though?

  •  2,610
    PenciDesign replied

    Hi,

    The problem is that some new features of Elementor don't compatible with the Soledad theme. We'll check and improve it in future theme updates.

    Regards,
    PenciDesign.

  •  1
    brendahanson92 replied

    Okay sounds good, thank you! This can be closed now :)

  •  1
    Deepak replied

    I was also facing the same problem but after following the steps problem was solved.

    Thanks

  •  9
    littlepellizza replied

    so we must wait to update elementor?

  •  2,610
    PenciDesign replied

    Hi @littlepellizza,

    Yes. Please wait for an update from Elementor.

    Regards,
    PenciDesign.


  •  9
    littlepellizza replied

    not for a theme update? you writed that there is some incompatibilitywith soledad . How we know which version of elementor willl be fine?

  •  2,610
    PenciDesign replied

    Hi,

    Soledad version 8.3.8 has fixed this issue. Please update it.

    Regards,
    PenciDesign.


  •  9
    littlepellizza replied

    Don't see any update yet, hope will be avaible soon on envato plug in

  •  2,610
    PenciDesign replied

    Hi,

    About the update notice, please try to check again later.

    Regards,
    PenciDesign.