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  Public Ticket #3429296
Optimized and now mobile wont load
Closed

Comments

  •  1
    brendahanson92 started the conversation

    Hi,

    I followed the steps for optimizing speed and, on my laptop, tested it on a speedtest website and received a great score. However, it will not load my website on mobile now whatsoever. I've cleared my cache on the website itself and my mobile browsers history/cookies etc and it's still not doing anything. it's completely white, no error codes, just blank. Not sure if this is related or maybe it's my phone sorry

  •  1
    brendahanson92 replied

    Oh no it's the entire site in general.

    The only reason why I can see my website on my laptop is because i am logged into it on chrome.

    However, when I use firefox, where I am not logged into my WP account, it is also blank.

    Ohhhhh noooo haha

  •  2,610
    PenciDesign replied

    Hi,

    Please open the wp-config.php file, and add the following content on the top of the file:

    set_time_limit(3000);
    define( 'WP_MEMORY_LIMIT', '1204M' );

    Regards,
    PenciDesign.

  •  1
    brendahanson92 replied

    I should probably create a child theme then somehow yes? Once I edit this file, won't there be problems in the future when the theme itself gets updated? I'm not 100% sure where this file is located but ill find it

  •  1
    brendahanson92 replied

    Yeah can you tell me where that file is theres too many to look through

  •  1
    brendahanson92 replied

    okay panic over

    its fine now.

    should i re-add that again in the future when WP updates?

  •  2,610
    PenciDesign replied

    Hi,

    All the code you've added to the wp-config.php will be saved and never lost after updating to the latest version.

    Regards,
    PenciDesign.