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  Public Ticket #3430115
Post Titles are not showing in the News Ticker on the top bar of the header
Closed

Comments

  •  1
    Deepak started the conversation
    August 4, 2023 at 5:23pm

    Post Titles are not showing in the News Ticker on the top bar of the header while editing with Penci Header Builder even after selecting "Filter Topbar” by Category & filling the featured category slug. 

    Attached files:  News Ticker.png

  •  2,610
    PenciDesign replied
    August 4, 2023 at 6:29pm

    Hi,

    Please send me your site URL.

    Regards,
    PenciDesign.


  •  1
    Deepak replied
    August 5, 2023 at 7:53am

    Hello,

    Late night I tried again & the news ticker started showing on my website but for only single category slug. When I put mutilple category slug (3 or more ) it vanishes from my website. Can't we use more category slugs?

    Thanks.


  •  2,610
    PenciDesign replied
    August 5, 2023 at 8:44am

    Hi,

    Please send me the screenshot/URL that related to this issue.

    Regards,
    PenciDesign.

  •   Deepak replied privately
  •  2,610
    PenciDesign replied
    August 5, 2023 at 1:53pm

    Hi,

    Please don't add commas to the last category name. Here is the correct format:

    cat-1, cat-2, cat-3

    Regards,
    PenciDesign.


  •  1
    Deepak replied
    August 6, 2023 at 6:47am

    Hello,

    Even after removing comma to the last category name, its not working, the same problem persits. 

    Thanks.

  •  2,610
    PenciDesign replied
    August 6, 2023 at 7:32am

    Hi,

    Please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  •   Deepak replied privately
  •  2,610
    PenciDesign replied
    August 7, 2023 at 10:25am

    Hi,

    I've updated your site, this is a small issue of the WP Query.

    Please clear all the browser caches and check again.

    Regards,
    PenciDesign.


  •  1
    Deepak replied
    August 7, 2023 at 1:47pm

    Hi, 

    Problem is solved.

    Thanks for the support.