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  Public Ticket #3432287
Issues with the new version
Closed

Comments

  •  1
    Jan started the conversation
    August 8, 2023 at 12:25pm

    Hello, I have tried to update the Soledad theme to the latest version but I got some issues. 

    1. The new version has skipped and changed some content - header issues with showing the blank Soledad logo, change in fonts and graphic elements, and also moved sections of the website. 

    2. After I switched back to the old version the IG widget on the homepage doesn't work.

    Could you please let me know how to fix the issues? Should I keep the old version and try to reconnect the IG? 

    Thank you for your help.

    Jan 

  •  2,541
    PenciDesign replied
    August 8, 2023 at 12:39pm

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  •   Jan replied privately
  •  2,541
    PenciDesign replied
    August 9, 2023 at 4:06pm

    Hi,

    I've fixed the Instagram, please try to re-connect to your Instagram account and then check again.

    Regards,
    PenciDesign.


  •   Jan replied privately
  •  2,541
    PenciDesign replied
    August 11, 2023 at 11:34am

    Hi,

    I've fixed the Instagram connection issue on the current version you've installed.

    You can update to the latest version of Soledad later without any issue.

    Regards,
    PenciDesign.



  •  1
    Jan replied
    August 17, 2023 at 8:33am

    Hi and thank you for your help. You can close the ticket now.

    Jan