Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #3433177
The theme is not loading on mobile
Closed

Comments

  • Jared started the conversation
    August 9, 2023 at 2:32pm

    the theme no longer loads and is just giving a wire frame menu of the site.  It has some {{hpp_critical}} error at the top of the page.  There were no issues or bugs in the upgrade notes so it seems the issue is with Soledad.

  •  2,610
    PenciDesign replied
    August 9, 2023 at 3:27pm

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply. I'll log in and try to help you.

    Regards,

    PenciDesign.

  •   Jared replied privately
  •  2,610
    PenciDesign replied
    August 9, 2023 at 4:39pm

    Hi,

    I can't access your site, please try to disable the Penci Soledad Optimizer plugin, clear all the cache, and then check again.

    Regards,
    PenciDesign.