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  Public Ticket #3433278
The page couldn't be edded
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Comments

  • Kevin started the conversation
    August 9, 2023 at 4:47pm

    Hello,

    Today, I tried to post an article on my website, but something went wrong, and it show me that The Preview Could Not Be Loaded. Please find the attached screenshot.

    Thanks & Regards

    Kevin

    Attached files:  The preview could not be loaded.png

  •  2,610
    PenciDesign replied
    August 9, 2023 at 4:56pm

    Hi,

    Please update Soledad to the latest version (v8.3.8) and then check again OR go to dashboard → Elenentor → Settings → Features: disable the following features:

    - Global Style Guide

    Save changes and check again.

    Regards,
    PenciDesign.