Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #3439353
Cookie pop up
Closed

Comments

  • uneven_year943 started the conversation
    August 18, 2023 at 9:42am

    hello , how to remove footer banner gpdr cookie?

    Thanks

  •  2,963
    PenciDesign replied
    August 18, 2023 at 1:26pm

    Hi,

    Please go to Appearance → Customize → General → GDPR Policy → turn off the "Enable Cookie Law Policy PopUp At The Footer" option.

    Regards,
    PenciDesign.


  • uneven_year943 replied
    August 19, 2023 at 6:55am

    ok, it s just ok.. but banner is still here.. how can I do?

  •  2,963
    PenciDesign replied
    August 19, 2023 at 7:31am

    Hi,

    The cookie notice on your site was managed by the Cookie Notice plugin. Please deactivate it at the dashboard → Plugins.

    Regards,
    PenciDesign.


  • netalberto replied
    August 21, 2023 at 5:40am

    i have do it, but it s still here.. see screen

  •  2,963
    PenciDesign replied
    August 21, 2023 at 6:02am

    Hi @netalberto,

    You should clear all the browser caches and then check again.

    Regards,
    PenciDesign.


  • netalberto replied
    August 21, 2023 at 6:51am

    i have delete cache..it s still here..

  •  2,963
    PenciDesign replied
    August 21, 2023 at 6:58am

    Hi,

    I've checked your site but haven't found any cookies notice banner:

    Ve14Yli.png

    Regards,
    PenciDesign.