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  Public Ticket #3444302
Top banner isn't filled
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Comments

  •  1
    PkaSlaTv started the conversation
    August 25, 2023 at 9:43am

    hi penci design,

    I have an issue, when I use banner as SVG, the banner will be expanded fully. However, if I use PNG (export the same into different format: SVG or PNG), the width size will be cut off.

    Please advice.

    Best,

    PkaSla


    Attached files:  Screenshot 2023-08-25 at 4.40.16 PM 1.png

  •  2,541
    PenciDesign replied
    August 25, 2023 at 1:02pm

    Hi,

    In this case, you should upload the image with a minimum 1200px width and then check again.

    Regards,
    PenciDesign.


  •  1
    PkaSlaTv replied
    August 31, 2023 at 5:13am

    Hi Penci Design,

    I use the dimension: 2000 × 337 but the banner width is still cropped, https://www.pkaslatv.com/

    Please advice.

    Best,
    PkaSla

    Attached files:  Vue Aston_01.jpg

  •  2,541
    PenciDesign replied
    August 31, 2023 at 5:34am

    Hi,

    Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:

    .penci-header-signup-form img {
        width: 100%;
        height: auto;
    }

    Regards,
    PenciDesign.




  •  1
    PkaSlaTv replied
    August 31, 2023 at 6:41am

    hi penci design,

    it is still cropped as in the attached file.

    pls advice.

    best,

    pkasla

    Attached files:  Screenshot 2023-08-31 at 1.40.30 PM.png

  •  2,541
    PenciDesign replied
    August 31, 2023 at 8:00am

    Hi,

    Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:

    .penci-header-signup-form figure {
        width: 100%;
    }

    Regards,
    PenciDesign.



  •  1
    PkaSlaTv replied
    August 31, 2023 at 9:24am

    hi penci design,

    thanks for your code. however, I faced this issue with my bottom banner too as in the attached file for the cropping image.

    please advice.

    best,

    pkasla

    Attached files:  Screenshot 2023-08-31 at 4.22.32 PM.png

  •  2,541
    PenciDesign replied
    August 31, 2023 at 10:38am

    Hi,

    Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:

    .footer-subscribe {
        max-width: var(--pcctain);
        margin-left: auto;
        margin-right: auto;
    }
    .footer-subscribe figure {
        width: 100%;
    }
    .footer-subscribe figure img {
        width: 100%;
        height: auto;
    }

    Regards,
    PenciDesign.