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  Public Ticket #3444491
load more posts cycling without loading
Closed

Comments

  •  1
    Jonathan started the conversation

    The problem happens when clicking on the any of the category headings at the top - "Credit Cards", "Personal Finance", "Small Business" etc. The first post in the category shows up in the main body with a button below the image that says "load more posts". For some reason, that button only works when something is published from the customize appearance dashboard (loom attached to show exactly what that looks like). Once something is published, the issue is resolved for approximately 24 hours. Then the problem reoccurs and the same fix needs to be applied. https://www.loom.com/share/e131c21b082e4ce7b2b9bb4c6be33c30?sid=cd668ad5-0bf5-410c-8a09-a2a96d505659

  •  2,610
    PenciDesign replied

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  •   Jonathan replied privately
  •  2,610
    PenciDesign replied

    Hi,

    This is an issue with the Rocket Lazyload of the WP-Config plugin.

    I recommend you turn off these features and use our pagespeed optimization solution by following the document at this link: https://soledad.pencidesign.net/soledad-document/#speed-optimization

    Regards,
    PenciDesign.


  •   Jonathan replied privately
  •  2,610
    PenciDesign replied

    Hi,

    Please go to dashboard → Settings → Reading → Blog pages show at most: increase the number of the total posts you want to show on the archive page and then check again.

    Regards,
    PenciDesign.


  •  1
    Jonathan replied

    Unfortunately, that did not fix the issue. 

  •  2,610
    PenciDesign replied

    Hi,

    Have you cleared all the site cache and browser caches? I've checked it on my browser, and it working correctly.

    https://growthsynch.com/category/credit-cards/?cache=434343434

    Regards,
    PenciDesign.


  •  1
    Jonathan replied

    Hi, I cleared the system cache and the site cache, and it appears to be working at the moment. I'll follow up again tomorrow and let you know if I'm having the issue again. That's been the pattern to date. Attempt some fixes, it works, and then the next day it doesn't. I really appreciate your patience and help with this!

  •  1
    Jonathan replied

    The problem seems to be solved. Thank you very much for your help!