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  Public Ticket #3445107
can't update
Closed

Comments

  • curiouscyn started the conversation
    August 26, 2023 at 4:34pm

    I'm trying to update Soledad and I can't upload the Envato file. It isn't downloading as a zip file and it won't upload to my wordpress site. 

  •  2,541
    PenciDesign replied
    August 26, 2023 at 4:37pm

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  •   curiouscyn replied privately
  •   curiouscyn replied privately
  •  2,541
    PenciDesign replied
    August 27, 2023 at 2:37am

    Hi,

    I've updated your site to the latest version of Soledad.

    Please clear all the browser caches and check again.

    Regards,
    PenciDesign.


  •   curiouscyn replied privately