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  Public Ticket #3450948
how to turn off sticky header
Closed

Comments

  •  1
    René started the conversation

    how to turn off sticky header

  •  2,610
    PenciDesign replied

    Hi,

    Please go to Appearance → Customize → Logo & Header → Main Bar & Primary Menu: turn on the "Disable Sticky Main Bar When Scroll Down" option.

    Regards,
    PenciDesign.


  •  1
    René replied
    3348153527.png

    It doesn't work and has deleted cas

  •  2,610
    PenciDesign replied

    Hi,

    Please send me your WordPress admin account.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  •   René replied privately
  •  2,610
    PenciDesign replied

    Hi,

    I've disabled the sticky header by editing it with the Penci Header Builder.

    Please clear all the browser caches and check again.

    Regards,
    PenciDesign.

  •  1
    René replied

    ok now nothing comes down at all, the menu must follow down

    It will be fine if you tell me what to do
    we have 8 licenses and customers for x-store, we would like to get them over to you if the support is ok
    Best regards
    Renè Bavnild


  •  2,610
    PenciDesign replied

    Hi,

    You can disable the sticky header by going to the dashboard → Header Builder: click "Edit with the Penci Header Builder" on the current header layout, and remove all the header elements on the Sticky Header area.

    Regards,
    PenciDesign.


  •  1
    René replied

    halloo the menu must follow down but logo osv

    only menu must be included

  •  2,610
    PenciDesign replied

    Hi,

    I've edited your site header.

    Please check.

    Regards,
    PenciDesign.


  •  1
    René replied

    that's it :-) thanks