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  Public Ticket #3451148
Some problems on the site
Closed

Comments

  •  8
    Lukasz started the conversation

    Good morning,

    I have some problems on the site:

    1. A problem with CLS has appeared in Google Search Console for 2 days (I attach a screenshot). I don't know what could have gone wrong. However, the website immediately fell in Google by 3-4 positions under each phrase.

    2. Dark gray menu bar (at the very top of the page), I want to enable it also on the mobile version. How to do it?

    3. How to translate missing buttons from the home page, for example "Read more", "Search", etc.?

    Regards,
    Lucas

    Attached files:  problem-1.jpg
      problem-2.jpg

  •  2,610
    PenciDesign replied

    Hi,

    1. Please send me your WordPress admin account. I'll log in and try to help you check the CLS issues,

    2. You can add the topbar to the mobile by going to the dashboard → Header Builder: click the "Edit with the Penci Header Builder":

    1RyqQA9.png

    3. Go to Appearance → Customize → Quick Text Translations: translate all the theme text on this section.

    Regards,
    PenciDesign.

  •   Lukasz replied privately
  •   Lukasz replied privately
  •  8
    Lukasz replied

    I am asking for urgent help. I'm waiting for the second day. My google rankings dropped a lot because of this error.

  •  2,610
    PenciDesign replied

    Hi,

    Please wait for me to check your site and update this ticket as soon as possible.

    Regards,
    PenciDesign.


  •  8
    Lukasz replied

    Thank you. This is really a very serious matter.

    Due to high CLS all my pages are marked as "low value" and dropped in google. See the attached screenshot from Google Search Console.

    It all started with a theme change.

    Attached files:  cls.png

  •  2,610
    PenciDesign replied

    Hi,

    I've config the PageSpeed Optimization options for your site.

    Please check again.

    Regards,
    PenciDesign.


  •  8
    Lukasz replied

    Thank you for your help!!! :)

    Indeed, there is a clear change in the google scores.

    However, the main problem remained. A high Cumulative Layout Shift (CLS) gives me the message: "Basic Internet Score Evaluation: Failed".

    See the screenshots. Unfortunately, it's in Polish, but at the top you can see the red inscription "not counted".

    I also checked your Soledad demo, Travel 3 theme. Also in google test it has "failed" in red (screen number 2).

    Attached files:  soledad-2.jpg
      soledad-1.jpg

  •  2,610
    PenciDesign replied

    Hi,

    Please wait for me to re-check and config this site again.

    Regards,
    PenciDesign.


  •  8
    Lukasz replied

    Hi,

    Thank you. I am using your "Travel blog 3" theme. Note that this theme, even on your site, does not pass the Google test:

    https://soledad.pencidesign.net/soledad-travel-blog3/?slider=style-7&body=boxed-none

    In my case, the problem is primarily Cumulative Layout Shift (CLS) - in Google Search Console I have marked CLS as the main problem of all 700 indexed subpages. That's why I lost my search engine rankings.

  •  8
    Lukasz replied

    Please do not change anything in the page speed settings for now.

    Please consider whether it is possible to update the theme so that the theme on your website (DEMO) passes the google speed test.

  •  8