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  Public Ticket #3452762
Finding my pennews site IP addresse
Closed

Comments

  • vroniquea2 started the conversation
    September 6, 2023 at 1:51pm

    Hello,

     Whenever I paste a video link, it doesn't work, so I can't play any video on my site.

    May be, I don't have the right IP address. Could you tell me where to find it ?

    Thanks 

    Regards,

    Véronique

  •  2,963
    PenciDesign replied
    September 6, 2023 at 3:06pm

    Hi,

    Please send me the screenshot related to this issue.

    Regards,
    PenciDesign.


  • vroniquea2 replied
    September 6, 2023 at 7:32pm

    Hi,

    Here is the screenshot attached.

    Regards

    Véronique

  •  2,963
    PenciDesign replied
    September 6, 2023 at 7:36pm

    Hi,

    Please make sure you've entered Youtube API at the Appearance → Customize → General → Extra Options → YouTube API Key.

    Regards,
    PenciDesign.


  • vroniquea2 replied
    September 7, 2023 at 8:36am

    Hi, 

    Thanks for your reply.

    But, to get the youtube API Ithink, I first need my site IP adress. Where Can I find it ?

    Regards,

    Véronique

  •  2,963
    PenciDesign replied
    September 7, 2023 at 11:23am

    Hi,

    You can enter the site address into the Google API console (example.com)

    Regards,
    PenciDesign.


  • vroniquea2 replied
    September 7, 2023 at 4:19pm

    Hi,

    Is there another way to find my IP address ? The one you advised didn't work.

    Regards

    Véronique

  •  2,963
    PenciDesign replied
    September 7, 2023 at 4:33pm

    Hi,

    I mean you can enter the site address instead of the IP (http://astrologieetrevelationdesoi.fr/)

    Regards,
    PenciDesign.