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  Public Ticket #3479494
unable to update
Closed

Comments

  • curiouscyn started the conversation
    September 16, 2023 at 5:50pm

    I cannot upload the Envato plugin because it doesn't download as a zip file. 

    Cynthia

  •  2,610
    PenciDesign replied
    September 17, 2023 at 1:13am

    Hi,

    Please download the plugin file and follow the document at this link: https://www.envato.com/lp/market-plugin/

    Regards,
    PenciDesign.


  • curiouscyn replied
    September 17, 2023 at 3:02am

    The plugin that downloads to my laptop, will not upload to wordpress.

  •  2,610
    PenciDesign replied
    September 17, 2023 at 3:21am

    Hi,

    For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.

    Regards,
    PenciDesign.


  •   curiouscyn replied privately
  •  2,610
    PenciDesign replied
    September 17, 2023 at 3:39am

    Hi,

    I've installed the Envato Market plugin for your site.

    Regards,
    PenciDesign.


  •   curiouscyn replied privately