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  Public Ticket #3480087
Page layout in other languages
Closed

Comments

  • Gemma_Toscana started the conversation
    September 18, 2023 at 6:20am

    Hi! I've just started to use Soledad on my website Gemma BLessings which is working fine: https://gemmablessings.com/

    I cannot understand why in Spanish or other languages it does not show like the English home: https://gemmablessings.com/de/willkommen/

    I use Polylang. What steps I should take?
    FYI, in the other languages, the giant writing looks like the menu and I can see the top footer columns which I hid in the English version.

    Thanks, Gemma

  •  2,278
    PenciDesign replied
    September 18, 2023 at 10:12am

    Hi,

    For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.

    Regards,
    PenciDesign.


  •   Gemma_Toscana replied privately
  •  2,278
    PenciDesign replied
    September 19, 2023 at 2:32am

    Hi,

    I've edited the languages page with the Elementor, here is a link: https://gemmablessings.com/de/willkommen/

    The old content was built with the WPBakery Page Builder of another theme, so it can't show correctly.

    Regards,
    PenciDesign.

  • Gemma_Toscana replied
    September 19, 2023 at 3:55am

    Hi! Thank you very much for fixing the page!   

    Can I know exactly how you did it? I tried myself simply using Elementor (since I have the same issue on the other pages too) but I was not able to sort it out.

    Thanks!

    Gemma

  •  2,278
    PenciDesign replied
    September 19, 2023 at 5:24pm

    Hi,

    1. I have synchronized all the customizer data by navigating to Languages → String Translations,

    2. In the Pages section, click on the homepage page for each language. Remove all WPBakery Page Builder content from the old theme and rebuild it using Elementor.

    Regards,
    PenciDesign.


  • Gemma_Toscana replied
    September 23, 2023 at 10:35pm

    Thank you very very much!   :)

    Germana