For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.
I don't want to share specific images from a post into my Facebook page. I want to share any post from my website into my Facebook page; hence, the image will be shared based on its post we share. The image should be retrieve automatically depend on shared post.
I'm also experiencing a similar issue, everything was fine until I updated to Soledad Version 8.4.1.
This new version consistently takes images from the posts as thumbnails when shared on Facebook, whereas in the previous version, it always used the featured image as the thumbnail.
When checking on Facebook Debug, the "Image not defined" error message is displayed, but the link to the featured image can be accessed normally.
hi penci design,
today, i have an issue, when I shared a post into my Facebook page but the image isn't shown in the attached file.
pls advice.
Attached files: Screenshot 2023-09-19 at 12.08.32 PM.png
Hi,
About this case, please read the document at this link: https://soledad.pencidesign.net/soledad-document/#social_sharing
Regards,
PenciDesign.
hi penci design,
I followed this instruction, it had worked well before this, it just didn't work in this morning.
pls advice.
best,
pkasla
Hi,
For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.
Regards,
PenciDesign.
Hi,
You've set the default share image on the homepage, so Facebook shows the logo image.
Please follow the document at this link and re-config this image: https://yoast.com/help/custom-open-graph-tags/
Regards,
PenciDesign.
hi penci design,
thanks, however, I use Rank Math SEO, how can I configure it?
best,
pkasla
Hi,
About the RankMath plugin, please follow the document at this link: https://rankmath.com/kb/open-graph-image-not-displaying/
Regards,
PenciDesign.
hi penci design,
I follow all these settings but it doesn't work. Please advice.
best,
pkasla
Hi,
Which image do you want to show when sharing your site homepage URL on facebook?
Regards,
PenciDesign.
Hi,
I don't want to share specific images from a post into my Facebook page. I want to share any post from my website into my Facebook page; hence, the image will be shared based on its post we share. The image should be retrieve automatically depend on shared post.
Best,
PkaSla
Hi,
Based on the report on this page: https://developers.facebook.com/tools/debug/?q=https%3A%2F%2Fwww.pkaslatv.com%2F2050-samdech-thipadei-h%2F
Your featured image contains the error, so Facebook can't get it to show on the news feed.
Regards,
PenciDesign.
Hi,
I have found all news and old posts (it can received images when its post shares) now can't be retrieved the images when we post.
best,
pkasla
Hi,
Have you installed any image optimization plugins or enabled the hotlinking option on your server?
Regards,
PenciDesign
I'm also experiencing a similar issue, everything was fine until I updated to Soledad Version 8.4.1.
This new version consistently takes images from the posts as thumbnails when shared on Facebook, whereas in the previous version, it always used the featured image as the thumbnail.
When checking on Facebook Debug, the "Image not defined" error message is displayed, but the link to the featured image can be accessed normally.
Hi @Vy,
Please create a new private ticket with your site admin account.
Regards,
PenciDesign
Hey @PenciDesign,
Unfortunately, my support for Soledad has expired, so I can't create a new ticket :(
But I just want to report that I am also experiencing a similar issue with @PkaSlaTv. If there is a solution, please let me know.
Thanks,
Vy Tran
Hi,
Please send the request to [email protected]
Regards,
PenciDesign
It seems that this issue is coming from Facebook, not caused by the Soledad update.
I've tried with some other websites and found they are also experiencing a similar problem, so perhaps we'll have to wait for Facebook to fix it.
Hi,
It works today on my websites when I shared a post to my Facebook page, it could retrieve images.
Best,
PkaSla
Hi,
Yes. This is an issue of Facebook, not coming with the Soledad theme.
Regards,
PenciDesign.