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  Public Ticket #3485295
Unwanted space / tabs in review fields?
Closed

Comments

  •  1
    senses started the conversation

    When going back to edit a saved post that contains a review, some of the fields (for example Review Title for Point 1: or Goods / Bads) contains a number of unwanted tabs. See attached screenshot. 

    How to solve this? It is very annoying for our writers that have to remove all tabs that is added when editing a post. 

    Attached files:  Skärmavbild 2023-09-25 kl. 13.39.03.png

  •  2,610
    PenciDesign replied

    Hi,

    For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.

    Regards,
    PenciDesign.


  •   senses replied privately
  •  2,610
    PenciDesign replied

    Hi,

    I've fixed this issue.

    Please clear your browser's cache and then recheck.

    Regards,
    PenciDesign.


  •  1
    senses replied

    Cached cleared and checked with two different browsers. Still same problem

  •  2,610
    PenciDesign replied

    Hi,

    Here is screenshot of my browser:

    ZIvUWuq.png

    Regards,
    PenciDesign.


  •   senses replied privately
  •  2,610
    PenciDesign replied

    Hi,

    I've force clear all the cache of your site.

    Please make sure you've cleared all the browser cache or check it again on the PRIVATE/ICOGNITO mode.

    Regards,
    PenciDesign.


  •   senses replied privately
  •   PenciDesign replied privately
  •  1
    senses replied

    I updated to your new version (3.2). Cleared cache on site, and on local browser and opened a private window. Still same error.

  •  2,610
    PenciDesign replied

    Hi,

    Please wait for me to re-check it on another site and then send you an update soon.

    Regards,
    PenciDesign.


  •  1
    senses replied

    Any updates?

  •  2,610
    PenciDesign replied

    Hi,

    Please download the update plugin in the attachment area.

    Regards,
    PenciDesign.


    Attached files:  penci-review.zip

  •  1
    senses replied

    Now it works. Thanks!