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  Public Ticket #3487268
logo & homepage
Closed

Comments

  •   HatandCo started the conversation
  •  2,253
    PenciDesign replied

    Hi,

    1. Please go to Appearance → Customize → Logo & Header → Logo: change the logo on this section,

    2. The problem may come from one of your installed plugins, to troubleshoot this, please disable all plugins (except for the ones that come with the Soledad theme) and then reactivate them one by one. This will help you identify which plugin is causing the issue.

    Regards,
    PenciDesign.

  •   HatandCo replied privately
  •  2,253
    PenciDesign replied

    Hi,

    For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.

    Regards,
    PenciDesign.

  •   HatandCo replied privately
  •  2,253
    PenciDesign replied

    Hi,

    I can't be logged in because of the wrong account.

    Regards,
    PenciDesign.


  •   HatandCo replied privately
  •  2,253
    PenciDesign replied

    Hi,

    1. Please navigate to Appearance → Customize → Custom CSS, and then insert the following custom CSS code:

    .post-entry p,
    .wpb_text_column p,
    .woocommerce .page-description p {
        border: 0 !important;
    }

    2. Clear all the SiteGround cache, optimization cache and then check again.

    Regards,
    PenciDesign.


  •   HatandCo replied privately
  •   HatandCo replied privately
  •  2,253
    PenciDesign replied

    Hi,

    I've checked your site again, the problem is that you've saved all the customizers as a draft.

    I've published it.

    Please clear your browser's cache and then recheck.

    Regards,
    PenciDesign.