Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #3488299
Text-to-speech audio player is no longer appearing
Closed

Comments

  •  3
    criticjonni started the conversation
    September 29, 2023 at 4:18am

    Hi there,

    On most of my pages I have the Text-to-speech audio player connected.

    It was displaying a few days ago - I swear I even saw it yesterday, but now it's completely gone from my site, even though in Wordpress the audio is still connected to the pages and I don't understand why it's not showing...

    I hope this is fixable and that I'm not the only one having this issue.

  •  2,253
    PenciDesign replied
    September 29, 2023 at 7:51am

    Hi,

    For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.

    Regards,
    PenciDesign.


  •   criticjonni replied privately
  •  2,253
    PenciDesign replied
    September 30, 2023 at 5:30am

    Hi,

    I've fixed this issue.

    Please check.

    Regards,
    PenciDesign.


  •  3
    criticjonni replied
    October 1, 2023 at 10:21am

    Thank you, you're a star. Do you know what was wrong? How did you manage to fix it?

  •  2,253
    PenciDesign replied
    October 1, 2023 at 10:53am

    Hi,

    This is a conflict with another plugin. We'll fix it in the future theme update.

    Regards,
    PenciDesign.