Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #3489268
images featured slider and list posts
Closed

Comments

  • murilor7 started the conversation
    September 30, 2023 at 7:06pm

    Hello, when I create new posts, the images are being cut off in the "featured slider" and in the thumbnails of the listed posts. I've tried some settings but I couldn't fix it. How do I make the images appear completely?

    Attached files:  Screenshot_2.png
      Screenshot_1.png

  •  2,610
    PenciDesign replied
    October 1, 2023 at 1:58am

    Hi,

    Please go to Appearance → Customize → General → Manage Image Sizes: turn on all the options in this section.

    Regards,
    PenciDesign.


  • murilor7 replied
    October 3, 2023 at 12:52pm

    Unfortunately it didn't solve the problem.

    Any other procedures to perform?

    Thanks

  •  2,610
    PenciDesign replied
    October 3, 2023 at 4:24pm

    Hi,

    For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.

    Regards,
    PenciDesign.


  •   murilor7 replied privately
  •  1
    imabeeinmybonnet replied
    October 6, 2023 at 1:44pm

    Hi,

    Is there any option for you to choose Image Size as "Full"? Some widgets/blocks have that or some use the Image Ratio (like in the Penci Big Grid).

    Hope this helps

  •  2,610
    PenciDesign replied
    October 7, 2023 at 2:23am

    Hi,

    Please send me the widget name you need to modify the image size.

    Regards,
    PenciDesign.

  • murilor7 replied
    October 16, 2023 at 6:28pm

    Hello, 

    The problem is happening in all widgets: 

    Featured slider, popular posts, latest posts, etc.

    Thanks

  •  2,610
    PenciDesign replied
    October 17, 2023 at 12:01am

    Hi,

    Please go to Appearance → Customize → General → Manage Image Sizes: turn on all the "Disable ..." options in this section and then check again.

    Regards,
    PenciDesign.


  • murilor7 replied
    October 23, 2023 at 2:25pm

    Hello,

    All options are in the "turn on" position.


    Attached files:  Screenshot_3.png

  •  2,610
    PenciDesign replied
    October 23, 2023 at 4:15pm

    Hi,

    I've rechecked your site, and all the images are now displayed in full size. To ensure they fit the post layout, some images may need to be centered in the featured image area.

    If you wish to force them to fit the area, please go to Appearance → Customize → Custom CSS, and then insert the following custom CSS code:

    .penci-image-holder {
      background-size: contain;
      -webkit-background-size: contain;
      -moz-background-size: contain;
      -o-background-size: contain;
    }

    Regards,
    PenciDesign.