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  Public Ticket #3489371
Penci Review Values are Removed
Closed

Comments

  •  1
    imabeeinmybonnet started the conversation

    Hi,

    I created a test post for a book review. I noticed a few issues.

    1. Trailing spaces in the Review Titles - This can be white space before or after the titles.


    2. Trailing spaces in the Good/Bad section which causes an extra blank line to be shown in the final review - Similar to the above, this can be before or after each line.

    3. After exiting, when going to edit the post, the entries are deleted off except for some values. - Note that I didn’t make any changes and didn’t update the post, but the review got updated. I just pressed the reload in the preview tab.

    Please advise, thanks!

  •  1
    imabeeinmybonnet replied

    Hi,

    I'm not sure if the pictures that I pasted can be viewed, but I've added them as an attachment instead.  I've also added 1 more issue that I noticed, where the book description/format/number of pages etc. are not displayed. 

    Thanks!

    Attached files:  Penci Review - Issues.docx

  •  2,277
    PenciDesign replied

    Hi,

    For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.

    Regards,
    PenciDesign.


  •   imabeeinmybonnet replied privately
  •  9
    littlepellizza replied

    itt's the same problem that i report in

    https://pencidesign.ticksy.com/ticket/3420942/


    hope penci will fix

  •  2,277
    PenciDesign replied

    Hi,

    Please download the Penci Review in the attachment file then update it on your site.

    Regards,
    PenciDesign.


    Attached files:  penci-review.zip

  •  9
    littlepellizza replied

    update

    but nothing change the problems remain.

    i clear site cache

    i clear browser cache


  •  1
    imabeeinmybonnet replied

    Hi,

    As what littlepellizza replied below, it doesn't work. I'm still seeing the same issues. I added back some values in the review (e.g. Setting in Review Point 3, author, book description) and updated the post. For some reason, the values got removed in the Preview so I updated the values back. You can see in my 2nd attachment that the trailing issues are still there, and if you don't clear the trailing spaces, it seems that it retains the old values in the field (look at the 3rd review point, it has the new value of Logic but it has the other Setting). After I saved the post, I exited and then checked the post again. The values are removed. 

    Thanks.

    Attached files:  Screenshot 2023-10-02 191123.png
      Screenshot 2023-10-02 191618.png

  •  2,277
    PenciDesign replied

    Hi,

    This is a small issue of the HTML format, we'll check and send you a quick update as soon as possible.

    Regards,
    PenciDesign.


  •  9
    littlepellizza replied

    thx hope u'll send the fix as soon as possible!


    we'll wait!

  •  2,277
    PenciDesign replied

    Hi,

    Here is the updated version of the Penci Review plugin.

    Regards,
    PenciDesign.


    Attached files:  penci-review.zip

  •  9
    littlepellizza replied

    seems fine now

  •  9
    littlepellizza replied

    Hope u relase soon a version that support

    -decimal  ( 6.1 6.2 6.3 etc.. )

    - free final vote

    I have asked several times these 2 feautures, hope u add soon


  •  1
    imabeeinmybonnet replied

    Hi,

    I uploaded the new version but there are still issues from my side. Book description, Number of Pages, Book Title, basically those under the Review Item Schema are not being displayed in the review. There are still white spaces in the Review Title but at least they're not wiped off now. 

    Thanks.

  •  2,277
    PenciDesign replied

    Hi @imabeeinmybonnet,

    Have you cleared all the browser cache? Please send me the screenshot of your issue.

    Regards,
    PenciDesign.


  •  1
    imabeeinmybonnet replied

    Hi,

    I have cleared the browser cache for the past week. I've attached the screenshots I have taken. 

    Thanks!

    Attached files:  Screenshot 2023-10-04 005402.png
      Screenshot 2023-10-04 005433.png
      Screenshot 2023-10-04 005512.png

  •  9
    littlepellizza replied

    i have bettere checked after post of imabeeinmybonnet , again some schemes that i use like game and movie


    on film

    description and box 5 up have space

    on game

    description and box 6 upper have space

    so there is some issues still


    Attached files:  screen1.JPG
      screeena.JPG
      scrren3.JPG

  •  2,277
    PenciDesign replied

    Hi,

    Some blank spacing still showing because you've saved it in the previous time.

    Please try to remove it and then save it again.

    Regards,
    PenciDesign.


  •  9
    littlepellizza replied

    seems ok

    I take this opportunity to ask you 2 things
    1- the rating on homepage thumbnail have no background, so sometimes it's not visible (depend on image). May Overlay or add background? ( see pix )

    1- it's possible to have the rating into the image at the top in article section?


    thx



    Attached files:  penci1.JPG
      penci2.JPG

  •  2,277
    PenciDesign replied

    Hi @littlepellizza,

    Please create a new private ticket about this issue. I'll check and help you fix it.

    Regards,
    PenciDesign.