Dear support Can you help me solve this problem: When I edit a page, I see the products and text double in the product view as shown in the screen dump below. Strangely, it is not shown double when I see the page live.
The page uses WooCommerce and Elementor Pro.
I hope you can help me solve it as editing the page is very confusing with the "double view".
For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.
Dear support
Can you help me solve this problem: When I edit a page, I see the products and text double in the product view as shown in the screen dump below.
Strangely, it is not shown double when I see the page live.
The page uses WooCommerce and Elementor Pro.
I hope you can help me solve it as editing the page is very confusing with the "double view".
Hi,
For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.
Regards,
PenciDesign.
Hi,
I can't access your site because it show the "555 Security Incident Detected" error.
Regards,
PenciDesign.
Hi,
I've reloaded many times but it still show this error.
Regards,
PenciDesign.
Try this working so you can enter now
https://ny.bavnild.dk/
Hi,
This is a small issue of the Elementor preview JS code.
We'll fix it in the future theme update.
Regards,
PenciDesign.
When do you expect it to be fixed then?
Hi,
We'll release an update with this bug fixed at the end of this month.
Regards,
PenciDesign.
When do you make this mistake
Hi,
I've fixed this issue for your site.
Please clear your browser's cache and then recheck.
Regards,
PenciDesign.
´Have cleared cass on the browser and in the soledad it is still double
it doesn't matter what browser I use, I have 3 different ones and the result is the same all 3
Hi,
I've created a new page, dragged and dropped the Penci Product into the Elementor editor view and it working properly: https://imgur.com/a/h8rRAyQ
Regards,
PenciDesign.
???????
Hi,
Please remove this widget and then re-add it again. It still loads the old content.
Regards,
PenciDesign.
What widget should I remove??
Hi,
I mean you should remove the Penci Products widget and then re-add it again.
Regards,
PenciDesign.
???? where
Penci Products
Hi,
I've recorded the video for your case, please check it here: https://streamable.com/0gvlg1
Regards,
PenciDesign.