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  Public Ticket #3505549
404 errors
Closed

Comments

  •  1
    Gene Fernandez started the conversation
    October 23, 2023 at 1:18pm

    I'm using the "Bookmark Subscription Management" function native to the Soledad Vintage Blog theme however, my users are getting a 404 error when they receive an email to "confirm their subscription"?  I also have MailPoet plug in installed - could this be creating a conflict?  Should I deactivate the MailPoet plug in?   thanks.

  •  2,610
    PenciDesign replied
    October 23, 2023 at 2:33pm

    Hi,

    For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.

    Regards,
    PenciDesign.


  •   Gene Fernandez replied privately
  •  2,610
    PenciDesign replied
    October 24, 2023 at 1:27am

    Hi,

    I have resolved this issue by updating the permalink settings on your site. If the problem continues to persist, please provide me with the confirmation URL.

    Regards,
    PenciDesign.


  •   Gene Fernandez replied privately
  •  2,610
    PenciDesign replied
    October 25, 2023 at 1:51am

    Hi,

    I've checked the link you sent, this is an error of the Mailpoet plugin.

    You should contact the Mailpoet supporter to get an effiency solution.

    Regards,
    PenciDesign.


  •  1
    Gene Fernandez replied
    October 25, 2023 at 8:36pm

    Thank you, I've deactivated my free MailPoet plug in for now until I re-evaluate all options.  Do you know if the MailPoet paid subscription plugin is known to have any conflicts with the native Soledad theme "Newsletter Signup Form"?

  •  2,610
    PenciDesign replied
    October 26, 2023 at 1:22am

    Hi,

    The MailPoet paid subscription doesn't conflict with the Newsletter Signup Form.

    Regards,
    PenciDesign.