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  Public Ticket #3506430
Checkout Page
Closed

Comments

  •  11
    LillaGreen started the conversation

    Checkout Page is not working properly - the columns on desktop should be 2, but it always shows only one. The additional information (notes and secondary email) cannot be hidden... 

  •  2,610
    PenciDesign replied

    Hi,

    The checkout page on your site was managed and overwritten by the Elementor Page Builder plugin, please disable it by following the document at this link: https://elementor.com/help/woocommerce-checkout-widget/

    Regards,
    PenciDesign.


  •  11
    LillaGreen replied

    But how should I customize it when elementor is disabled? I don't understand your comment - should I use woocommerce-checkout-widget ?

    When I try to edit the checkout page with elementor, the settings from the element do not work - Instead of two columns, it shows only one, no sticky right column, doesn't hide the additional information. It seems something doesn't work with this elelement...

  •  2,610
    PenciDesign replied

    Hi,

    1. You can customize it by going to Appearance → Customize → WooCommerce,

    2. All the cart/check-out and other additional WooCommerce pages on your site are now overwritten by Elementor and another plugin you've installed, so the layout was broken.

    Regards,
    PenciDesign.


  •  11
    LillaGreen replied

    But with this one Appearance → Customize → WooCommerce  I cannot edit the fields - for example, I want to exclude Order Note, Secondary email and shipped to a different address should NOT be clicked on default ... I cannot decide which field are mandatory and which not in Customize?


    9885821631.png

  •  2,610
    PenciDesign replied

    Hi,

    If you want to customize the checkout field, please install the Checkout Field Editor plugin at this link: https://wordpress.org/plugins/woo-checkout-field-editor-pro/

    Regards,
    PenciDesign.


  •  11
    LillaGreen replied

    I found to be more convenient to solve it without additional plugin by using the following code in the functions.php:

    add_filter('woocommerce_ship_to_different_address_checked', '__return_false');

    Thank you anyway