Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #3512239
Slow loading website
Closed

Comments

  • scutarudan93 started the conversation

    Hello team, 

    I bought the theme and installed it in WordPress, and I started to build my website. The problem is that I started to notice a long loading speed while accessing the website from the browser. I created a few categories and 3 blog posts. 

    Whether I access it from the browser, it takes up to 20 seconds to load. After that it runs ok. If I connect 5 minutes later, it takes up to 20 seconds to load. Sometimes it takes 20 seconds to load when I click on a category on the website. 

    I checked with my hosting provider, and with my domain provider, everything is set up and running 100% from their side, the issue is from the Soledad theme and I kindly ask you to look into it.

    I did a gmetrix gtmetrix and the performance is 66%. I think this has nothing to do with images in the articles because I only have 3 articles and I tried to keep the recommended size of the image. 

    I tried to disable plugins that came with soledad theme, however no success. 

    Please assist, thanks

  •  2,541
    PenciDesign replied

    Hi,

    About the pagespeed optimization, please follow the document at this link: https://soledad.pencidesign.net/soledad-document/#speed-optimization

    If your site still loads slowly, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.

    Regards,
    PenciDesign.


  • scutarudan93 replied

    Thanks for the tips on how to optimize the website speed. I did everything and seems that it's better, even gtmetrix performance increased. Any suggestions for Lite speed cache plugin settings? Thanks 

  • scutarudan93 replied

    Actually, the problem hasn't been fixed (( Could you please investigate further? Or I can maybe provide the wordpress credential to check it out. Thank you

  •  2,541
    PenciDesign replied

    Hi,

    For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.

    Regards,
    PenciDesign.


  •   scutarudan93 replied privately
  •  2,541
    PenciDesign replied

    Hi,

    I've config the pagespeed optimization and cache plugin for your site.

    Please clear your browser's cache and then recheck.

    Regards,
    PenciDesign.


  • scutarudan93 replied

    Thank you team, any advice on the lite speed cache plugin settings? 

  • scutarudan93 replied

    ahh okay, I see you installed and activated cache plugin. 
    One more question please, several demo pages have been indexed in google, how do I remove them? 
    Note: I've deleted all the demo pages from pages and posts. 
    Thanks

    2780665897.png
  •  2,541
    PenciDesign replied

    Hi,

    About the demo data, please wait for Google to re-index your site content and then check again (this progress may take 5-7 days).

    Regards,
    PenciDesign.


  • scutarudan93 replied

    Hello team,

    Kindly assist me with the following issue:

    I've created a footer block using pencil block. I've added 2 pages there, cookies and legal. The thing is that the block automatically assigned a slug "footer-general" but I don't want this to be indexed in google so I have set the noindex parameter. 

    Now the problem is that ahrefs identified 2 Orphan pages for those 2 pages, cookies and legal with the status (has no incoming internal links) because of the noindex for the block.

    Why penci block is assigning a slug automatically, could you please assist in fixing it? 

    Thank you!

  •  2,541
    PenciDesign replied

    Hi,

    You should insert this code either into the functions.php file of the child theme or by using the CodeSnippet plugin available here: https://wordpress.org/plugins/code-snippets/

    function sitemap_exclude_post_type( $excluded, $post_type ) {
        return $post_type === 'penci-block';
    } add_filter( 'wpseo_sitemap_exclude_post_type', 'sitemap_exclude_post_type', 10, 2 );

    This code will exclude all the penci blocks from the sitemap, Google will not index and crawls them.

    Regards,
    PenciDesign.



  • scutarudan93 replied

    Hi,

    After inserting the code using code snippets, should I Allow search engines to show this Block in search results? This is for the footer block that I mentioned in the previous message. 

    Dou you know if the Orphan pages will be fixed?

    Thanks

  •  2,541
    PenciDesign replied

    Hi,

    1. No. Please turn off all the block content in the search results,

    2. The code I sent also fixed the Orphan pages issue.

    Regards,
    PenciDesign.

  • scutarudan93 replied

    Hello team,

    After adding the footer, my Mailchimp newsletter subscription disappeared. 

    Can you please assist in inserting the newsletter form above the footer?

    Thank you!

  •  2,541
    PenciDesign replied

    Hi,

    Please re-send me the admin password, I'll check and help you configure it correctly.

    Regards,
    PenciDesign.


  •   scutarudan93 replied privately
  •  2,541
    PenciDesign replied

    Hi,

    I've checked your site, please add the MailChimp subscribe area by go to dashboard → Penci Blocks → Footer General.

    Regards,
    PenciDesign.

  • scutarudan93 replied

    Hello team,

    Could you please advise what is exactly penci block categories and if these needs to be shown in the search result?

    What is the difference between block categories and simple categories?

    GSC informed me of a duplicate: https://travelreview.ro/categorie/gastronomie-si-traditii/ - might it be because of the both block categories and categories are switched to index?

    Should I turn off show in search result the pencil block categories?

    Thanks 

    1257547247.png
  •  2,541
    PenciDesign replied

    Hi,

    Block categories are the Penci Block category, you don't need to show it in the search result.

    Regards,
    PenciDesign.


  • scutarudan93 replied

    Hello team, 

    Can you please help me in fixing the mobile performance which is caused by Soledad theme? (links attached below)


    9103406148.png

    2432396131.png


    https://travelreview.ro/wp-content/themes/soledad/main.css?ver=8.4.2

    https://travelreview.ro/wp-content/themes/soledad/main.css?ver=8.4.2

    Thank you!
  •  2,541
    PenciDesign replied

    Hi,

    Please re-send me the WordPress admin account, I'll help you config.

    Regards,
    PenciDesign.


  •   scutarudan93 replied privately
  • scutarudan93 replied

    Hello team,

    Can you please guide me on how I can make subcategories drop down when hover over the category?

    For example, I've created the subcategory "Destinații exotice" which should be shown when you hover over the main category "Destinații".

    Thank you!

  •  2,541
    PenciDesign replied

    Hi,

    About the menu configuration, please follow the document at this link: https://soledad.pencidesign.net/soledad-document/#menu

    Regards,
    PenciDesign.


  • scutarudan93 replied

    Thanks for the guide, however, I encountered a problem. 
    I don't want to use penci block or Elementor to create the mega menu. I want simply when hovering over the category, to display the subcategory. The category is "Destinatii", subcategory is "Destinatii Exotice".
    When I hover, it displays the article which is in the subcategory of the main category.

    Please assist, thank you!

    1575121691.png


  •  2,541
    PenciDesign replied

    Hi,

    Please go to Appearance → Menus: select the "Primary Menu" and then modify the menu items on this page. You need to manually assign the sub-categories item because WordPress can't auto-add the subcategories for the main menu item: https://www.wpbeginner.com/beginners-guide/how-to-add-navigation-menu-in-wordpress-beginners-guide/

    Regards,
    PenciDesign.



  • scutarudan93 replied

    Hello team,

    Can you please create a shortcode to get rid of indexing the portfolio demo pages?

    Additionally, is redirecting the only action that I can take here to eliminate the errors?

    9460384963.png

    Thank you!

  •  2,541
    PenciDesign replied

    Hi,

    In general, you can create a index of the portfolio items with the Elementor Page Builder then select the post type "Portfolio".

    Regards,
    PenciDesign.