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  Public Ticket #3512641
Elementor pro
Closed

Comments

  • Mohamed started the conversation
    November 1, 2023 at 11:45am

    Hello Just purchase your wonderfull theme. Please help with these questions

    1 – I get Soledad – Notification to update some plugins, I try many times but plugin do not update.

    2 – Why Elementor pro ask to upgrade?

    Thank you

  •  2,610
    PenciDesign replied
    November 1, 2023 at 1:03pm

    Hi,

    1. Please send me the screenshot that related to your question,

    2. You can ignore the upgrade message, the Soledad theme already includes almost all the features that help you build your site similar to our demo without upgrading to the Elementor PRO.

    Regards,
    PenciDesign.


  • Mohamed replied
    November 1, 2023 at 1:53pm

    here it is sir

    Attached files:  Sans titre 1.jpg
      Sans titre 2.jpg

  •  2,610
    PenciDesign replied
    November 1, 2023 at 4:46pm

    Hi,

    Please go to dashboard → Plugis: try to update all the plugins on this page and then check again.

    If the problem still persists, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.

    Regards,
    PenciDesign.