Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #3525234
News theme
Closed

Comments

  • Henry started the conversation

    I've uploaded the theme , I want to quickly  build  a news website similar like Modern News theme , what should I do ? Can you also tell how to add ads if I need to two sides -- left and right in the future ?


    Thanks,

    Henry Ou

  •  3,021
    PenciDesign replied

    Hi,

    1. You can follow the document at this link to import the Modern News theme: https://soledad.pencidesign.net/soledad-document/#import-demo

    2. In the future, you can change the layout by editing your page with the Elementor/WPBakery Page Builder or modify it in the page editor screen.

    Regards,
    PenciDesign.


  • Henry replied

    When I'm trying to  switch to Elementor, it's loadging forever, and  I tried  safe mode ,got same result.

    and how can  i remove "Written by" from each post. 

    Thanks,

  •  3,021
    PenciDesign replied

    Hi,

    1. For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.

    2. Please go to Appearance → Customize → Quick Text Translations: translate all the theme text on this section.

    Regards,
    PenciDesign.


  •   Henry replied privately
  • Henry replied

    how to translate -- is it "Reset All"? thanks 

  •  3,021
    PenciDesign replied

    Hi,

    No. Just find the text you want to translate and then enter the translated text in the text field.

    Regards,
    PenciDesign.

  • Henry replied

    Hello, 


    This is still an issue that I can't open Elementor it's loading forever. And when  I use my phone to browse and the Hemberger bar not working either. Can you please help?


    Thanks,

    Henry 

  •  3,021
    PenciDesign replied

    Hi,

    Please change the x-frame option on the hosting/server settings.

    Here is a similar case on WordPress.org: https://wordpress.org/support/topic/elementor-editor-not-loading-3/

    Regards,
    PenciDesign.


  • Henry replied

    i updated x-frame on the httpd.conf file , now 8.4.2 is working with Elementor working , but not the newer version 8.4.3 , do you know why? Thanks!


    Henry

  •  3,021
    PenciDesign replied

    Hi,

    Please update your site to version 8.4.3, clear all the site caches and then check again.

    If you've any problem, please send me the screenshot.

    Regards,
    PenciDesign.


  • Henry replied

    Hello,


    I've cleared up the cache on my browser, and upgraded to 8.4.3  , still same result .Attached please find the screenshot. I sent you the login info in private message earlier.


    Thanks,

    Henry 

  •  3,021
    PenciDesign replied

    Hi,

    Here is an error log from the Elementor plugin:

    Call to undefined function Elementor\mb_strtolower

    Please request the system admin or install this extension via the hosting cpanel: https://stackoverflow.com/questions/46501099/fatal-error-call-to-undefined-function-mb-strtolower-even-if-mbstring-is-enab

    Regards,
    PenciDesign.


  • Henry replied

    hello ,

    This method worked, thanks!


    Henry