Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #3526397
Cannot update the theme
Closed

Comments

  •  11
    LillaGreen started the conversation

    hi, i cannot update the theme. it looks like there is an issue with the envato plugin and token. I created a new toke, gave it all the required permissions but I get this errors:

    9628712161.png

    Is there another way to update the theme??

  •  2,700
    PenciDesign replied

    Hi,

    It seems that's a problem with the Envato API ( It's managed by Envato and we can't touch to it.. ), please try to do this way to update the theme - It's simple also:

    https://pencidesign.ticksy.com/article/16572

    Best Regards,

    PenciDesign

  •  11
    LillaGreen replied

    Thank you! Do you know if the EVnato API has a general issue with connecting the tokens? 

  •  2,610
    PenciDesign replied

    Hi,

    You can check almost issue related to the Envato Market plugin by go to the Help tab, here is the screenshot:

    envato-market-help-page.jpg

    Regards,
    PenciDesign.


  •  11
    LillaGreen replied

    you can close the ticket