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  Public Ticket #3527515
part of website isn't showing in front-end
Closed

Comments

  •  3
    firosyd started the conversation
    November 22, 2023 at 12:22pm

    Hello,

    It's happening something stranger in our website.

    I did the updating to a new Home and as I ever did, I edit a new Penci Block and after it regarding I add a shortcode in page Home.

    However, in this time, a part of page isn't showing in front end according these images attached here.

    The block shows on back-end, but on front-end it hide a part of it. 

    Could you help us please?

    Thanks. 

    Attached files:  screen-elementor-editor-legal-saber.png
      screen-legal-saber-front-end.png

  •  2,541
    PenciDesign replied
    November 22, 2023 at 2:05pm

    Hi,

    For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.

    Regards,
    PenciDesign.


  •   firosyd replied privately
  •  2,541
    PenciDesign replied
    November 22, 2023 at 4:51pm

    Hi,

    Please also send me the page URL that you've inserted the content of this block.

    Regards,
    PenciDesign.