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  Public Ticket #3528654
Header logo didn't appear in mobile
Closed

Comments

  • makbar75 started the conversation

    Hi. I noticed my header logo only appear in desktop version. It didn't show up in mobile version please help.

    Attached files:  Screenshot (189).png
      Screenshot_20231124-003454886.jpg

  •  2,541
    PenciDesign replied

    Hi,

    Please go to dashboard → Header Builder: click "Edit with the Penci Header Builder" button then start to add the mobile logo at this page.

    Regards,
    PenciDesign.


  • makbar75 replied

    I have added already actually before I opened this ticket. Yet it still doesn't appear on mobile version. You can check my website url (https://dmasachainchioil.com/). The other thing is that I notice my desktop version shows sticky header. Herewith I attached proof that I had insert mobile logo. Please help.

    Attached files:  Screenshot (190).png

  •  2,541
    PenciDesign replied

    Hi,

    For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.

    Regards,
    PenciDesign.


  •   makbar75 replied privately
  •  2,541
    PenciDesign replied

    Hi,

    The image doesn't display because it loads under HTTP protocol. 

    Please install the Really Simple SSL plugin and follow the document at this link to fix this issue: https://wordpress.org/plugins/really-simple-ssl/

    Regards,
    PenciDesign.