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  Public Ticket #3528654
Header logo didn't appear in mobile
Closed

Comments

  • makbar75 started the conversation
    November 23, 2023 at 4:43pm

    Hi. I noticed my header logo only appear in desktop version. It didn't show up in mobile version please help.

    Attached files:  Screenshot (189).png
      Screenshot_20231124-003454886.jpg

  •  2,610
    PenciDesign replied
    November 23, 2023 at 4:45pm

    Hi,

    Please go to dashboard → Header Builder: click "Edit with the Penci Header Builder" button then start to add the mobile logo at this page.

    Regards,
    PenciDesign.


  • makbar75 replied
    November 24, 2023 at 12:51am

    I have added already actually before I opened this ticket. Yet it still doesn't appear on mobile version. You can check my website url (https://dmasachainchioil.com/). The other thing is that I notice my desktop version shows sticky header. Herewith I attached proof that I had insert mobile logo. Please help.

    Attached files:  Screenshot (190).png

  •  2,610
    PenciDesign replied
    November 24, 2023 at 1:25am

    Hi,

    For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.

    Regards,
    PenciDesign.


  •   makbar75 replied privately
  •  2,610
    PenciDesign replied
    November 24, 2023 at 5:43am

    Hi,

    The image doesn't display because it loads under HTTP protocol. 

    Please install the Really Simple SSL plugin and follow the document at this link to fix this issue: https://wordpress.org/plugins/really-simple-ssl/

    Regards,
    PenciDesign.