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  Public Ticket #3535298
Problem with theme templates
Closed

Comments

  • vasilism3 started the conversation
    December 3, 2023 at 9:57am

    Hi! 

    I have problem with soledad theme!

    I cannot add a template or block in my page. Even if i try to add any block or template is not papering properly in my page wordpress site. 

    I use wordpress latest version with apple mac m1. I try to follow the youtube pencil instructions but still is impossible. What should i do?

    In the attachments there is the result after trying insert a template from soledad theme

    Attached files:  Στιγμιότυπο οθόνης 2023-12-03, 11.56.26 πμ.png
      Στιγμιότυπο οθόνης 2023-12-03, 11.56.28 πμ.png
      Στιγμιότυπο οθόνης 2023-12-03, 11.56.31 πμ.png

  •  2,610
    PenciDesign replied
    December 3, 2023 at 10:04am

    Hi,

    For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.

    Regards,
    PenciDesign.


  •   vasilism3 replied privately
  •  2,610
    PenciDesign replied
    December 3, 2023 at 11:57am

    Hi,

    The problem is that your site doesn't contain any posts.

    Please add the content before customizing the site layout.

    Regards,
    PenciDesign.

  •   vasilism3 replied privately
  •   vasilism3 replied privately
  •  2,610
    PenciDesign replied
    December 3, 2023 at 2:29pm

    Hi,

    1. All the theme elements need to show the posts. In case your site doesn't contain any posts, there is no data to show.

    2. About the header/footer issue, please send me the screenshot of your site issue.

    Regards,
    PenciDesign.


  •   vasilism3 replied privately