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  Public Ticket #3542165
Waiting since 6 weeks for an update for solving major issues with my side
Closed

Comments

  •  11
    LillaGreen started the conversation

    Hi, it is really sad that I heard NOTHING from you about solving the ongoing major issues that are Theme-related... I extended my support, but nobody did something on my staging site - 3 weeks ago, an agent turned off the theme, and did something (not reported whaty), still nothing is fixed and I have no updates on the several major problems with my website. Discount is not working and it is the combination between Soledad with Woocommerce, so it is theme topic. 

    Please, I need update and your help!

  •  2,610
    PenciDesign replied

    Hi,

    Sorry for the late reply, I'll check and try to update it soon.

    Regards,
    PenciDesign.

  •  11
    LillaGreen replied

    Hi! I am still waiting, you never wrote me back :/

  •  2,610
    PenciDesign replied

    Hi,

    Sorry for the late reply. Please re-send me the site FTP information. I'll update your site today.

    Regards,
    PenciDesign.