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  Public Ticket #3556810
Upgrade Soledad version
Closed

Comments

  • Lella started the conversation

    Hi dear, I have just upgraded to new Soledad version but I cannot see anymore the customized footer I created with Elementor but it has changed with the default one. I have cleared cache and regenerated CSS files through Elementor>Tools>Regenerated CSS and files but nothing changed. There is something I should do more?


    Many thanks for your help.


    Alessia

  •  2,610
    PenciDesign replied

    Hi,

    For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.

    Regards,
    PenciDesign.



  •   Lella replied privately
  •  2,610
    PenciDesign replied

    Hi,

    I've re-updated your site.

    Please clear your browser's cache and then recheck.

    Regards,
    PenciDesign.


  • THE-PHOTOKITCHEN replied

    I do have the same problem, however, not able to create a ticket :-(

  •  2,610
    PenciDesign replied

    Hi,

    Please send the request to [email protected]

    Regards,
    PenciDesign. 

  •   Lella replied privately
  •  2,610
    PenciDesign replied

    Hi,

    The issue comes with the new version of the Elementor PRO plugin.  We'll address this issue in the future theme update.

    Regards,
    PenciDesign.