Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #3560136
404 error is showing after login into my wordpress admin
Closed

Comments

  •  1
    Deepak started the conversation
    January 12, 2024 at 12:40pm

    Hi,

    Yesterday I have installed solid security wordpress plugin and activated it. Blog was working till today afternoon but when I activated two factor authentication and when I put the authentication code in my wordpress login page it showed error – “404 OOPS! Page you’re looking for doesn’t exist. Please use search for help.” 

    Now I am unable to login into my wordpress admin. WordPress admin page is opening and when I am entering my login credentials 404 error is showing and dashboard is not opening.

    Though I am able to access wordpress dashboard through my web hosting but through admin page I am unable to access it.

    I have disabled 2 factor authentication even though the problem persist.

    Please see the screen shot of the same in attachement.

    How can I solve it?

    Regards

    Attached files:  404 page not found.png

  •  2,267
    PenciDesign replied
    January 12, 2024 at 1:25pm

    Hi,

    For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.

    Regards,
    PenciDesign.


  •   Deepak replied privately
  •  2,267
    PenciDesign replied
    January 12, 2024 at 4:13pm

    Hi,

    I also cannot access the WordPress admin page.

    In this case, you should access the FTP files, delete the recently installed plugins at wp-content/plugins, and then check again.

    Regards,
    PenciDesign.