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  Public Ticket #3560938
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Comments

  • Tony started the conversation
    January 13, 2024 at 9:31pm

    Disable post view count not working. I have meticulously checked every option in the customizer. 

  •  2,267
    PenciDesign replied
    January 14, 2024 at 1:20am

    Hi,

    Please go to Appearance → Customize → Single Posts → General → turn off the "Show Views Count" option.

    Clear all the site caches and then check again.

    Regards,
    PenciDesign.


  • Tony replied
    January 14, 2024 at 9:27pm

    Unfortunately, I did all of those steps, still did not work.

  •  2,267
    PenciDesign replied
    January 15, 2024 at 1:34am

    Hi,

    For this matter, please provide me with your WordPress admin account credentials. I will log in and attempt to assist you in troubleshooting this issue.

    Regards,
    PenciDesign.

  •   Tony replied privately
  •  2,267
    PenciDesign replied
    January 15, 2024 at 4:37pm

    Hi,

    I've configured your site by clear all the WP-Rocket cache.

    Please clear your browser's cache and then recheck.

    Regards,
    PenciDesign.