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  Public Ticket #3561306
There is a critical error on your website
Closed

Comments

  •  1
    leires started the conversation
    January 14, 2024 at 8:10pm

    Good afternoon. I have a problem because when I activate the theme the message "There is a critical error on your website. Check your email for instructions." Then I deactivated all the plugins and realized that the plugin that is giving this error is WPBakery. How do I proceed?

  •  2,610
    PenciDesign replied
    January 15, 2024 at 1:35am

    Hi,

    For this matter, please provide me with your WordPress admin account credentials. I will log in and attempt to assist you in troubleshooting this issue.

    Regards,
    PenciDesign.

  •  1
    leires replied
    January 15, 2024 at 1:58pm

    I'm going to take the opportunity and ask another question, which in my opinion is more serious, but I'm going to open another ticket.