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  Public Ticket #3577569
Site slow
Closed

Comments

  • Paola started the conversation
    February 5, 2024 at 1:27pm

    Very bad performance from Google Page Speed: https://pagespeed.web.dev/analysis/https-paolaeverywhere-com/7c3sn4027n?form_factor=mobile

    Site configuration is like help desk suggested me in the previous ticket to fix problems.

  •  3,080
    PenciDesign replied
    February 5, 2024 at 2:17pm

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.


  •   Paola replied privately
  •  3,080
    PenciDesign replied
    February 6, 2024 at 2:14am

    Hi,

    I've configured the page speed optimization options for your site.

    Please clear all the browser caches and check again.

    Regards,
    PenciDesign.


  • Paola replied
    February 6, 2024 at 2:23pm

    Hi, thank you. Now www.paolaeverywhere.com works fine! Don't consider my last screenshot, I relaunched and it's ok also on www.pastapizzascones.com :)

  •  3,080
    PenciDesign replied
    February 6, 2024 at 3:35pm

    Hi,

    If you want to manually config by yourself, please follow the document details at this link: https://soledad.pencidesign.net/soledad-document/#speed-optimization

    Regards,
    PenciDesign.


  • Paola replied
    March 8, 2024 at 2:17pm

    Hi There,

    I received a notification from my hosting provider that my website is experiencing high resource usage and causing 503 errors.

    Specifically, they increased my physical memory RAM to 2GB, while the CPU remains at 100%. However, the consumption is still high, as you can see from the faults in the screenshot.

    It seems that despite the website loading pages quickly, there are crashes. These crashes only occur when I am logged in and result in a 503 error.

    My hosting provider says they are caused by high resource usage.

    Could you please check if there is anything conflicting with your theme, or if there are any server configurations that are more recommended for Soledad?


    The access is always the same as the one you have in this ticket for pastapizzascones.com


    Thank you


    Attached files:  Screenshot 2024-03-08 alle 14.58.09.png

  •  3,080
    PenciDesign replied
    March 8, 2024 at 2:47pm

    Hi,

    The issue may arise because one of your installed plugins is not compatible with the latest version of PHP, potentially causing conflicts that lead to high CPU usage.

    Please consider downgrading the server's PHP version to 8.0 and then checking again.

    Regards,
    PenciDesign.