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  Public Ticket #3581816
Upgrade of Soledad
Closed

Comments

  • Lella started the conversation

    Hi dear,

    I have just upgraded to latest Soledad version and the Footer cannot be anymore shown, I only see the standard one and not that one I created with Elementor pro. How can I fix this and see again the footer?


    Many thanks for your help.

    Alessia

  •  2,610
    PenciDesign replied

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  •   Lella replied privately
  •  2,610
    PenciDesign replied

    Hi,

    About this case, please follow the document at the link below to convert the Elementor PRO footer to the Soledad footer:

    Regards,
    PenciDesign.


  • Lella replied

    Hi dear, do you mean I cannot going on to use this Elementor pro footer? Is there any trouble with compatibility through Soledad and Elementor pro?

  • Lella replied

    Sorry dear, I also contacted Elementor support but the issue is due to a conflict with your theme. Do you think you are going to solve the conflict in next update? So that I can update the Soledad theme. But currently I am forced to restore the site to a previous version. Please let me know something, the solution cannot be replace my footer with Soledad footer, I want use my Elementor Pro footer.


    Thanks.

    Alessia

  •  2,610
    PenciDesign replied

    Hi,

    We'll re-check it on my testing site and then update Soledad as soon as possible.

    Regards,
    PenciDesign.