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  Public Ticket #3582064
popular post
Closed

Comments

  •  1
    SHAHABODDIN started the conversation

    Hello
    On the main page, in the right sidebar (we have the most popular contents of the week), it displays well in English, but it has not changed in non-English languages for weeks.
    Is this plugin correct? Can we change the time of the week to 24 hours for testing?

  •  2,610
    PenciDesign replied

    Hi,

    Unfortunately, the current version of Soledad doesn't support sorting the most popular post in 24 hours. We'll add this option in the future theme update.

    Regards,
    PenciDesign.


  •  1
    SHAHABODDIN replied

    The report does not change based on the week. How can this be fixed?

  •  2,610
    PenciDesign replied

    Hi,

    The problem may be the WP Cron can't work properly on your site. Please follow the document at this link to convert the WP CRON to System CRON and then check again: https://www.wpbeginner.com/wp-tutorials/how-to-disable-wp-cron-in-wordpress-and-set-up-proper-cron-jobs/

    Regards,
    PenciDesign.


  •   SHAHABODDIN replied privately
  •  1
    SHAHABODDIN replied

    The first article is not in our most visited at all and is for previous years

    Attached files:  Screenshot 2024-02-14 082049.png

  •  2,610
    PenciDesign replied

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  •   SHAHABODDIN replied privately
  •  2,610
    PenciDesign replied

    Hi,

    I can't be logged in because of the wrong password. Please check again.

    Generally, please install the Advanced Cron Manager plugin at this link: https://wordpress.org/plugins/advanced-cron-manager/, check & run all the missing tasks, and then re-check your site.

    Regards,
    PenciDesign.


  •   SHAHABODDIN replied privately
  •  2,610
    PenciDesign replied

    Hi,

    I have configured the WP Cron Job for your site.

    Please check again in the next few hours.

    Regards,
    PenciDesign.


  •  1
    SHAHABODDIN replied

    After a few days, it is still not completely fixed and we have a big difference with google analytics

  •  2,610
    PenciDesign replied

    Hi,

    Can you send me more details about the issue with Google Analytics?

    About the WP Cron, please wait for me to re-check it.

    Regards,
    PenciDesign.


  •   SHAHABODDIN replied privately
  •   SHAHABODDIN replied privately
  •   SHAHABODDIN replied privately
  •   SHAHABODDIN replied privately
  •  2,610
    PenciDesign replied

    Hi,

    Please wait for me to re-check your site and then update this ticket soon.

    Regards,
    PenciDesign.

  •  1
    SHAHABODDIN replied

    Hello

    I wanted to give a special thank you for following up
    I noticed you are jacking and making changes on the popular post.

    Did you get any results? It still shows news that really shouldn't be there

  •  2,610
    PenciDesign replied

    Hi,

    I have reconfigured the WP Cronjob for your site. Please re-check within the next few hours.

    Regards,
    PenciDesign.


  •   SHAHABODDIN replied privately
  •  2,610
    PenciDesign replied

    Hi,

    In the future theme update, we will include the most popular posts from the last 24 hours. At this time, there are no more WP Cron configurations available from the WP Dashboard.

    Regards,
    PenciDesign.