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  Public Ticket #3582706
submenu arrow of hamburger menu
Closed

Comments

  • Samane started the conversation

    Hello

    by clicking on the arrow icon of submenus of hamburger menu (mobile view), submenu open and immediately closed, however when I click on its text, it is ok, how can I fix it?

    Best Regards

  •  2,610
    PenciDesign replied

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  • Samane replied

    I dont have right to send user and password since I am developer the website, would you please guide me to solve the problem? I also enabled this option and when I disable it, it works. I want to open submenus by clicking on parent text and arrows both.

    8825058885.png
  •  2,610
    PenciDesign replied

    Hi,

    Kindly allow me some time to double-check this case on my testing site. I will then promptly send you an update.

    Regards,
    PenciDesign.


  • Samane replied

    Thanks, I am in hurry and waiting, I sent you the video of what happens when I click on arrows:

    Attached files:  Recording 2024.mp4

  • Samane replied

    If I can solve the problem using CSS code, please send me the proper code,

    thanks

  •  2,610
    PenciDesign replied

    Hi,

    Please go to Appearance → Customize → Logo & Header → Vertical Mobile Navigation: turn off the "Enable click on Parent Menu Item to open Child Menu Items" option.

    Regards,
    PenciDesign.