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  Public Ticket #3592198
Layout loading problem
Closed

Comments

  •  1
    taptapcostumes started the conversation
    February 25, 2024 at 7:17am

    Since I have used the Speed Optimization option, the loading times have improved significantly, but I now have an unsightly loading error that the menu is always displayed (see screenshots).

    Attached files:  Normal.PNG
      Problem.PNG

  •  2,610
    PenciDesign replied
    February 25, 2024 at 8:06am

    Hi,

    Please go to Appearance → Customize → Speed Optimization → Optimize CSS: turn on the "Enable Critical CSS" option.

    Clear all the site caches and then check again.

    Regards,
    PenciDesign.


  •  1
    taptapcostumes replied
    February 25, 2024 at 8:17am

    The problem still exists, it will just be solved more quickly by the measure.

  •  2,610
    PenciDesign replied
    February 25, 2024 at 8:19am

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.


  •   taptapcostumes replied privately
  •   taptapcostumes replied privately
  •  2,610
    PenciDesign replied
    February 25, 2024 at 4:53pm

    Hi,

    I've checked your site, and it appears that the Critical CSS functions are unable to scan the CSS files. I will debug this issue and update this ticket once the problem has been resolved.

    Regards,
    PenciDesign.


  •  1
    taptapcostumes replied
    February 27, 2024 at 10:20am

    Hello PenciDesign,

    First of all, I would like to express my gratitude for your prompt and attentive support. I really appreciate how dedicated you are in resolving my previous issues.

    I understand that my newest issues may take time to investigate and fix, but I would be grateful if you could provide me with an approximate update on when I might expect a resolution.

    Thank you

  •  2,610
    PenciDesign replied
    February 27, 2024 at 12:45pm

    Hi,

    I'll try to resolve this case before the 29th of February.

    Regards,
    PenciDesign.