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  Public Ticket #3596141
Get rid of unwanted element and reorder information
Closed

Comments

  • Erik started the conversation
    February 29, 2024 at 9:06pm

    Hi, in the last couple of days, I've been getting this unexpected/unwanted message every time I change pages.  

  •  3,116
    PenciDesign replied
    March 1, 2024 at 12:49am

    Hi,

    Have you installed any popup/user profile plugins?

    Regards,
    PenciDesign.


  • Erik replied
    March 1, 2024 at 1:32am

    Profile builder is installed and has been this issue is new. 

  •  3,116
    PenciDesign replied
    March 1, 2024 at 1:34am

    Hi,

    Please send me the URL that is related to this issue.

    Regards,
    PenciDesign.


  • Erik replied
    March 4, 2024 at 9:59pm

    https://bon-vivant.us

    When I'm logged in, everytime I navigate to a different page, I get the error message popping up that is attached in the image in the original post.  

    When I'm signed out I get this.  

  •  3,116
    PenciDesign replied
    March 5, 2024 at 1:55am

    Hi,

    I've checked your site. Please try disabling all Elementor addons that include popup features and then check again. This seems to be a JavaScript conflict arising from one of the Elementor addons you've installed.

    Regards,
    PenciDesign.